First National Credit Card, Online Cardmember Services

Online Security Measures

How We Protect Our Site

We use the industry standard transmission security protocols to protect your information during transmission.

Firewalls

Our computer system uses multiple layers of firewalls that we monitor to protect our network.

User ID and Password

Our system is designed to limit online account access to only authorized customers.

Timeout

Our system is designed to log you off automatically after several minutes of inactivity.

Submitting Forms Online

Information you provide on our website is secure. You may check that your Web session is secure by looking for a small lock symbol usually located in the lower corner of your Web browser window. You may also look for the letters https:// at the beginning of your website URL in your Web browser. The "s" means that the connection is secure.

While we protect confidential information online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to this information. The equipment where we store confidential information is kept in a secure environment.

E-mail Safety

We will never send you an e-mail that requests you to reply directly with any confidential information such as:
     Account numbers
     Card expiration date
     User ID or Password
     Birth date
     Social Security number
If you receive such a request, it is probably fraudulent. If you have any doubts about whether an e-mail from us is authentic, don't reply to it, don't open any attachment and don't use the link in the e-mail.

Children's Online Privacy and Protection Act

We do not knowingly collect, maintain or use any information from children as defined by the Children's Online Privacy and Protection Act (COPPA). Our presence on the Internet is limited to interaction with adults. The types of services we offer are not likely to attract children to our site.