Customers during the COVID-19 Virus Situation
The safety and well-being of our customers and employees is our top priority. During the COVID-19 Virus Situation, the
First National Credit Card, Legacy, and Blaze Visa
team is working to provide you with our best care
and service. As this situation evolves, we will continue to closely monitor the latest reports from the Centers for Disease
Control and Prevention (CDC) and take all necessary precautionary measures.
During this time, you may experience longer response times. We want to remind and encourage you to use our free
digital account management tools. Accessing your account through our online portal and mobile app is
(in most cases) faster and available 24/7.
Go online. If you have not enrolled for online account access, it only takes a few minutes. Enroll now at
Register New User.
Go mobile. You can also download the First National
mobile app to view transactions, check balances, make payments, change your address and more. Find it in your app store
Need some help? We understand that you may want to speak with our Customer Care team if you have been financially impacted by
COVID-19. Please call us and we will be happy to
work out financial assistance options and solutions for you.
Your health, well-being, and safety matter to us. As we continue to monitor this situation, we will post any relevant updates
to our website. Please check back frequently for any new information.
Be aware of potential scams.
Scammers and cyber-criminals may try to take advantage of your concerns related to COVID-19. They may offer you fake products,
medical advice, create fake charities, or try to get you to click a fraudulent link to access your device. Please be aware of
potential scams. If you are unsure about information that
sent you, call us.
For more information about COVID-19, visit cdc.gov or your local health department website.
As always, we appreciate your business and look forward to continuing to serve you.
The First National Team.