Last Updated: August 1, 2014
If you have any questions or comments about this Policy or our privacy practices generally, please contact our customer service department by calling 1-888-883-9824.
We may make changes to this Policy to address new technologies, industry practices, for banking rules or for other reasons. Please read the Policy. If we make changes to the Policy, we will update the "Last Updated" date at the top of the Policy. Any changes to the Policy will become effective when the revised Policy is posted on the website. By continuing to use the Site, clicking on an ad for a First National Credit Card or using an application we control, you consent to this policy including the use of your information.
We do not knowingly collect personal information from individuals under the age of 13. We request that individuals under the age of 13 not provide personal information through this Site. If a parent or guardian becomes aware that his or her child has provided us with information, he or she should promptly contact us and we will immediately take action. For additional information regarding the Children's Online Privacy Protection Act (COPPA), please visit the Federal Trade Commission website.
We may also advertise our products and services on third party websites or applications. These advertisements may use tracking technologies to collect anonymous information. Our advertising service providers are prohibited from using any information collected except to track advertising effectiveness and responsiveness.
Cookies are a term also used to describe other locally stored objects, such as cookies stored in an Adobe folder on your device. These cookies will not be deleted when you clear cookies from your browser. We may use this technology for purposes such as information security and fraud prevention. We do not use this technology for online advertising purposes. Please refer to information provided by Adobe for information on how to disable and control Flash objects. If you choose those options, you may limit the functionality we can provide when you visit our Site.
You may be able to set your browser to reject browser cookies. However, if you choose to reject cookies, you may not be able to access your accounts online and/or use our Site to the maximum functionality. Therefore, if you set your browser options to disallow cookies, you will limit the functionality we can provide when you visit our Site. The latest versions of internet browsers provide cookie management tools, such as the ability to delete or reject cookies. We recommend that you refer to information supplied by browser providers for more specific information, including on how to use these tools.
This is typically collected from mobile applications and from IP addresses of your devices.
Some third party companies offer aggregation services (“service”) that allow you to consolidate your financial account information from a variety of sources on a single online location. For example, a service might collect your checking and savings account balances at your bank, the value of your stocks and bonds in your brokerage account and your credit card information. To do this, the service may request your login details to access your personal financial information including your ID and passwords. If you give them permission and your login information, you allow the service to collect the data.
Please use caution when providing personal information to aggregation services. You should always ensure that the aggregator has appropriate policies and practices in place to protect the privacy and security of any personal information to which the company is gaining access.
We are not responsible for the use or disclosure of any personal information accessed by a company or an individual to whom you provide the personal ID and password required to access your accounts through the Site. You will not be able to dispute transactions by aggregator even if you were unaware of the specific action.
If you decide to cancel the service, you should contact the aggregation service first. You may also contact us to change your card account login information.